Privacy Policy

This Privacy Policy describes how S2 Data Systems ("S2 Data Systems," "we," "us," or "our") handles personal information in connection with the OffDataAI website and services (collectively, the "Service"). By using the Service, you agree to this policy. If you do not agree, please do not use the Service.

Information we collect

We may collect the following categories of information:

• Account and contact data. For example, name, email address, organization, and credentials when you create an account or contact us at contact@offdataai.com.
• Service and usage data. For example, device and browser type, approximate location derived from IP address, pages viewed, timestamps, and diagnostic logs that help us operate and improve the Service.
• Content you submit. Text, files, prompts, and other materials you upload or enter into the Service to generate data models, documentation, or related outputs.
• Communications. Messages you send us (for example, support requests or scheduling information when you book a demo through a third-party calendar provider).

How we collect information

We collect information directly from you, automatically when you use the Service (including through cookies and similar technologies where permitted), and from third parties such as authentication providers when you choose to sign in through them.

Cookies and advertising

With your consent, our website (offdataai.com) and app (app.offdataai.com) use Google Analytics to understand how visitors use them, and Google Ads to measure whether our ads lead to sign-ups. These services set cookies and receive information such as the pages you visit, the ad you clicked, and whether you created an account. We do not send Google your name or email address.

You choose whether to allow these cookies in the banner shown on your first visit; your choice applies to both the website and the app and is remembered for a year. You can change it at any time with the “Cookie preferences” link at the bottom of the website. If you reject them, or if you are in the European Economic Area, the United Kingdom or Switzerland and have not accepted them, Google receives only cookieless, aggregated measurement signals. Cookies that are strictly necessary to sign in and use the app are always used.

How we use information

We use personal information to:

• Provide, maintain, secure, and improve the Service;
• Create and manage accounts, authenticate users, and process transactions;
• Communicate with you about the Service, updates, and support;
• Detect, prevent, and address fraud, abuse, or technical issues;
• Comply with law and enforce our terms; and
• Analyze usage in aggregate or de-identified form to understand product performance.

How we share information

We do not sell your personal information. We may share information with service providers who process data on our behalf (for example, hosting, analytics, authentication, email, calendar booking, or AI infrastructure), subject to appropriate contractual safeguards. We may also disclose information if required by law, to protect rights and safety, or in connection with a business transaction such as a merger or acquisition, as permitted by law.

Retention

We retain personal information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the nature of the data and your relationship with us.

Security

We implement technical and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing or to data portability. You may also have the right to lodge a complaint with a supervisory authority. To exercise applicable rights, contact us at contact@offdataai.com. We may need to verify your request before responding.

International transfers

We may process and store information in the United States and other countries where we or our service providers operate. Those countries may have different data protection laws than your country. Where required, we use appropriate safeguards for cross-border transfers.

Children

The Service is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us and we will take appropriate steps to delete it.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date. Where changes are material, we will provide additional notice as appropriate.

Contact

Questions about this Privacy Policy: contact@offdataai.com